Contact Us

We want to hear from you! Whether you have a question, comment or concern, don’t hesitate to contact one of our friendly Member Service Specialists:

• Email Us  Please note: For your security, please do not include personal data in your email.
• Call or Visit Us
• Audio Response: 469-489-1641
• ATM or Debit card:
  • To report your card lost or stolen:
    • (WITHIN THE U.S.) 1-888-241-2510
    • (OUTSIDE THE U.S.) 1-909-941-1398
  • To dispute transactions 24/7:
    • 1-866-577-5183
• MasterCard credit card:
  • To report your card lost or stolen:
    • (WITHIN THE U.S..) 1-800-543-5073
    • (OUTSIDE THE U.S.) 1-727-570-4881
  • To dispute transactions
    • 1-800-600-5249
  • Cardholder Service-balance inquiries, payment info, pending activity, etc.
    • 1-800-299-9842
  • eZCardInfo.com help desk:
    • 1-866-604-0380

If you prefer, use the form below.

Please note: For your security, please do not include personal data such as your account number, Social Security number, mother's maiden name, or date of birth in your email.